Remaining Competitive in an Evolving Industry

How can today's shops thrive in a changing industry?  How do you stay competitive?  What tips and tools might you offer to others, whether similar, smaller and/or independently owned collision repair shops that may not have the knowledge, resources or ability to invest in equipment and tolling for new and emerging materials and procedures?

ICAR's Collision Reporter recently sat down with Kye Yeung, President of European Motor Car Works in Costa Mesa, California, to gain his perspective and insights on this subject.

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